Front Desk Administrator
- Requisition ID
- 2025-4375
- Category (Portal Searching)
- Front Office Support
- Setting
- Outpatient
JOIN OUR TEAM
We are interviewing Front Desk Admin for our Full-Time outpatient position in Sparta, TN.
Position: Front Desk Administrator
Setting: Outpatient physical therapy private practice
Location: Sparta, TN
Availability: Full-time
We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.
Company Story
Delivering clinical excellence for over 30 years.
Cumberland Physical Therapy is a physical therapist-owned private practice providing exceptional physical therapy services to the Upper Cumberland region.
We work together.
We have a strong, collaborative team of therapy professionals committed to working with each other. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you on your journey. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.
Our patients are what drives us.
We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment.
Job Overview & Work Site
The Front Desk Admin will work primarily in the role of customer service by greeting and checking in/out patients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient's appointments.
The Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients.
The Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators.
Benefits
Benefits for Full-Time Employees include:
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Full-time benefit options start at 30 hours per week
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Employee assistance program (including mental health services)
License & Experience
Skills:
- Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
- Highly organized and schedule driven
- Flexible with daily tasks · Ability to deal with stress, work under deadlines and maintain critical thinking skills
- Possess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment
- Must be detail oriented
- Must possess strong customer service skills (phone and in person)
- Proficient typing skills
Qualifications & Experience:
- Must be a high school graduate – some college or healthcare technical school a plus
- 1 – 2 years working in a front office environment
- Previous experience working in a healthcare setting is ideal
- Motivated team player, good work attitude, proactive in nature, and requires minimal supervision
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